Transfer pair
Citi to JAL Mileage Bank
Transfer time and what has gone wrong for people moving Citi ThankYou to JAL Mileage Bank in the last year.
Transfer time
PublishedNot publishedcheck
Reports on Crosscheck, last 12 months
Under an hour: 01–24 hours: 0More than a day: 0Never arrived: 0
No reports yet. Be the first to report how this transfer went.
From Reddit and blog comments
- Sep 2026Reddit · "In progress" for 5 business days. One transfer was cancelled even though the names matched.
- Sep 2026Reddit · One instant transfer reported in the same thread
- Sep 2026Reddit · Transfer attempts kept erroring out over two days
- Sep 2026Reddit · Instant to a brand-new JAL account, but award search was then blocked for the new account
- Sep 2026Reddit · Nothing after 4 days in late September; early launch transfers had been instant
- Sep 2026Blog comment · Sent on a Sunday after launch; still not posted Thursday night, and nothing after eight days; Citi said it was escalating
- Sep 2026Blog comment · Sent on a Saturday morning after launch; nothing had posted days later
- Sep 2026Blog comment · 170k with the launch bonus posted instantly
Phantom seats
No phantom-seat pattern reported for this program. Partner space shown online still isn't always bookable, so confirm before transferring.
Taxes & fees
No fee surprises reported for this program in a year of threads. Still check the final total before you transfer.
Account rules
- New account waiting periodJAL's rules say miles may not be redeemed for up to 60 days after you enroll. Transfers in still work. Posters report Bilt and Capital One transfers shortening that to about 7 days, and some Bilt users booked the same day; Citi transfers into new accounts in Sept 2026 hit the 60-day message. Open the account well before you need it. One poster whose new account hit the 60-day block got it verified by contacting JAL support, about 9 days after the Citi launch.Source 1 · Source 2 · Source 3 · Source 4 · Source 5 · Source 6 · Source 7 · Source 8 · Source 9 · Source 10 · checked Oct 2026
- Two seats at release (only with more than 1 traveler)JAL often releases only a couple of saver seats. Posters who got two set up a second Mileage Bank account and JAL Family Club ahead of time (enrollment took about 2 business days) and prefilled passenger details.Source · checked Oct 2026
More
Everything about JAL Mileage Bank · Other banks: Capital One, Bilt
Data as of Oct 2026. Rules change often; confirm with the program before you move points.